FAQs
When will my wine club selections be shipped?
The Napa Valley and Oak Knoll ships four times per year, roughly in March, May, September and November.
The Yountville ships twice per year, roughly in May and November.
Will I be notified before my wine club order is shipped?
How soon will I receive my club shipment if it is to be shipped?
Can I request to be a FedEx shipping member instead of UPS?
Will an invoice be included with my wine club order?
Do I need to be home to sign for my Wine Club shipment?
I live locally and would like to pick up my wine club shipments. Is this an option?
Yes. We offer a will-call option and we look forward to seeing you at the tasting room. Please contact a wine club representative to set up your account for pick-up. You may also have a friend or family member per your permission to pick up your club shipment for you on your behalf. We just ask to be given a call or email so we may note your account. Pickup members have 45 days from billing to pick up their wines. After which, shipping will be billed and your wines will be sent to you.
The County of Napa REQUIRES all visits (including Club Members) to have prior reservations for tastings and pick-up appointments.
Can I attend Pick-Up Socials without purchasing wine?
How do I update my account information on-line?
Can I skip a shipment/release?
If I am a member who has met their minimum requirement for membership and I need to cancel my club what do I do?
What if I end up with a corked or damaged bottle?
Have another question for us? We are here to help and love to hear from our Club Members! Contact a representative at 707-945-4543 or send us an email theclub@theestateyountville.com
Privacy: The shipping information related to an order (but not the purchase information) will be shared with the shipping company that Estate Yountville use for any given order. If an order is being shipped directly from Estate Yountville rather than our warehouse, the shipping information (but not the purchase information) will be shared with that partner.